The suspect medical device has not yet been returned to olympus for evaluation/investigation.Therefore, the exact cause of the user's experience and the reported phenomenon could not be determined and is being judged as unknown.However, if the suspect medical device is returned for evaluation/investigation or additional significant information becomes available, this report will be updated.
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The suspect medical device was not returned to the manufacturer for evaluation/investigation but to an olympus regional repair center (rrc) in the united kingdom (returned to rrc on june 6, 2022).The evaluation at the rrc confirmed the occurrence of error message e433 which is triggered by the generator¿s safety system.In case of critical errors, the safety system will not permit any further use of the generator until the error is rectified.In the case at hand, this was caused by a defective high voltage power supply (hvps) board.Thus, this event/incident was attributed to component failure.The bang and sparks reported by the customer were most likely a side effect of this failure.A manufacturing and quality control review was performed for the affected serial number of the hf generator without showing any abnormalities.The case will be closed on olympus side with no further actions, but the reported event/incident will be recorded for trending and surveillance purposes.Furthermore, the user will be informed about the investigation results.
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