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Model Number HEM1 |
Device Problem
Incorrect Measurement (1383)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/16/2022 |
Event Type
malfunction
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Manufacturer Narrative
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The product is expected to be returned for analysis; however, it has not yet been received.Upon the return of the product a supplemental report will be sent with the investigation results.
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Event Description
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As reported, during use in patient, with this hemosphere monitor, the heart frequency was out of synchronization with the bedside monitor.The heart rate displayed oscillated between 20 and 80 bpm.No error messages were displayed.The patient was not treated with the wrong values since the doctor saw from the beginning the difference of values between both monitors.All the cables were tested and replaced but the issue remained.Once the hemosphere monitor was replaced, the values displayed in both monitors were synchronized again.There was no allegation of patient injury.Patient demographics unable to be obtained.The device was available for evaluation.
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Manufacturer Narrative
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The hemosphere monitor was received by our technical service center for a full examination.The report of heart frequency out of synchronization could not be confirmed.From visual inspection no defects found.Once received, the device was plugged into the line, the monitor showed good values for heartrate tests.It was not possible to reproduce the issue.Furthermore, the device passed functional test and electrical safety test and and an upgrade to the newest version was performed.The manufacturing records were reviewed and there is no indication of a related nonconformance.All process parameters were met and inspections passed successfully.Complaint histories for all reported events are reviewed against trending control limits on a monthly basis, and any excursions above the control limits are assessed and documented as part of this monthly review.
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Search Alerts/Recalls
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