A sample was received to perform an investigation.A visual inspection of the returned device found a cracked tank cover, faded line cord, and an outdated printed circuit board (pcb) and power switch.Functional testing was performed by filling the tank with water, attaching the temperature check, plugging in the line cord, and turning on the power switch.The reported problem was confirmed, the disposable alarm sounded right away and the water was not circulating.The reported problem was caused by a damaged micro switch which caused sounding of both alarms and caused inactivation of the pump.No repair actions were taken.Due to the age and condition of the unit, it was scrapped.A device history record (dhr) review was not performed because the results of the complaint investigation did not indicate a problem with the manufacture of the device.No causes or potential causes of the customer's reported problem were found during the review of service and repair records.Udi number, operator of device, and initial reporter sent report to fda are unknown.No product information has been provided to date.
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