Investigation summary: it was reported the syringe presents discoloration in the protector that is in the syringe tip.To aid in the investigation, two samples in sealed packaging blisters were received for evaluation by our quality team.A visual inspection was performed and the tip cap has discoloration that was not possible to remove with an alcohol wipe; it appears to be lubricant from the molding process.Because it is very thin, it is not possible to perform additional ftir testing.No other defects or imperfections were observed.It could be possible, during the molding process, some residues of lubricant were left and got onto the tip caps.A device history record review was completed for provided material number 306565, lot number 1263948.The review did not reveal any detected quality issues during the production of this lot that could have contributed to the reported defect.Verification of the molding process was performed.The molding press and tool were clean.No residues of lubricant or any other material that could induce the symptom reported was observed.The samples will be shown to the associates for awareness.Based on the investigation and with the returned sample analysis the symptom reported by the customer is confirmed.Complaints received for this device and reported condition will continue to be tracked and trended.Our quality team regularly reviews the collected data for identification of emerging trends.H3 other text : see h.10.
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It was reported by the customer that during use the 10ml bd posiflush¿ sterile field (sf) saline syringe presents discoloration in the protector that is in the syringe tip.The following information was provided by the initial reporter: "by this means, i would like to inform you that we have a possible quality problem with the following deviation: syringe prefilled with saline solution 0.9% 10 ml ref (b)(4) lot: 1263948, it presents discoloration in the protector that is in the syringe tip.".
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