Model Number 72200873 |
Device Problem
Overheating of Device (1437)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/24/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Internal complaint reference: (b)(4).
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Event Description
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It was reported that during set up or inspection, the dii controller heated up the port that the motor drive unit was connected to.There was a back up device was available.There was no patient involvement.
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Manufacturer Narrative
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H3, h6: the reported device was received for evaluation.It was determined the device contributed to the reported event.A visual inspection was performed on the exterior of product and found one missing foot.A functional evaluation revealed a short circuit detected error message upon plugging unit in.Further evaluation revealed a burnt transducer.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specification upon release for distribution.A complaint history review found similar reported events.A risk management review found that the reported failure was documented appropriately, and there were no indications to suggest the anticipated risk is not adequate.The complaint was confirmed, and the root cause was associated with an electrical component failure.Factors that could have contributed to the reported event include connecting a hand piece that is still wet from sterilization processing or connecting a shorted out hand piece causing damage to the motor controller pcb.Please refer to the dyonics power ii control system operations/service manual for recommendations on proper cleaning and sterilization processes.No containment or corrective actions are recommended at this time.
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Manufacturer Narrative
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H10: h3, h6: the reported device was received for evaluation.There was a relationship found between the device and the reported event.A visual inspection was performed on the exterior of product and found one missing foot.A functional evaluation revealed a short circuit detected error message upon plugging unit in.Further evaluation revealed a burnt resistor.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specification upon release for distribution.A complaint history review found similar reported events.A risk management review found that the reported failure was documented appropriately, and there were no indications to suggest the anticipated risk is not adequate.The complaint was confirmed, and the root cause was associated with an electrical component failure.Factors that could have contributed to the reported event include connecting a hand piece that is still wet from sterilization processing or connecting a shorted out hand piece causing damage to the motor controller pcb.Please refer to the dyonics power ii control system operations/service manual for recommendations on proper cleaning and sterilization processes.No containment or corrective actions are recommended at this time.
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Search Alerts/Recalls
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