The reported event could be confirmed, since the product was returned for evaluation and matches the alleged failure mode.The device inspection revealed the following: visual inspection: a visual inspection found the device to be broken at the tip.There is a clear indication of overtorque present which is consistent with the application of excessive mechanical load and force.A review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required at this time.A review of the labeling did not indicate any abnormalities.Based on investigation, the root cause was attributed to a user related issue.There is a clear indication of overtorque present which is consistent with the application of excessive mechanical load and force; therefore, the root cause was attributed to a user related issue.If any additional information is provided, the investigation will be reassessed.
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