A touchscreen issue was reported with the adc device.The customer reported "button 3 of the touch screen does not respond" and as a result, the customer experienced symptoms of hypoglycemia, a loss of consciousness and unable to self-treat.The customer had contact with both healthcare professional (paramedics) and third-party who administered an unspecified dose of insulin intravenously and "etg" as treatment.No further information was provided.There was no report of death or permanent impairment associated with this event.
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