A steris service technician arrived on site to inspect the unit.The technician found the unit to be operating properly, no repairs were required, and the washer was returned to service.The reported event is attributed to user error as the employee should have pressed the emergency stop pushbutton prior to removing the obstruction.The amsco 5052 washer operator manual states (1-1), "warning - personal injury and/or equipment damage hazard: if an obstruction occurs and that the chamber door is not fully open, press emergency stop pushbutton prior to removing obstruction." the operator manual further states (1-1), "warning - personal injury hazard: risk of pinch point between door and upper panel.Do not push on top portion of doors; do not push on door when door is rising; do not push on door when door is jammed." the customer was counseled on safe operating protocols and the spd technician was aware of the use of the emergency stop and to not free door obstruction manually.No additional issues have been reported.
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The user facility reported an obstruction in the amsco 5052 washer door which caused a rack to jam.The spd technician attempted to push the rack back into the washer.When the rack pushed through, the door closed, and the hand of spd technician got stuck between door and frame.The spd technician sought medical treatment.It was found that spd technician obtained a sprain and was given a soft hand splint to wear.
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