While no serious injury resulted in this event, there has been a previous report received where this malfunction resulted in a serious injury.Therefore, it must be presumed that recurrence of this malfunction could possibly cause or contribute to a serious injury or require medical or surgical intervention to preclude such.As such, this event is reportable per 21cfr part 803.The device was not returned for evaluation.However, the lot number was provided and retained-product testing and/or dhr review are planned.The results will be submitted as they become available.
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Product not returned; however, an image of the suspect product has been provided.The image of the product shows a broken tine in the over molding of the universal ring.The product does not meet specification and is considered substantiated.Final product retains are not kept as per normal procedure.Retains from each over molding lot of universal rings were reviewed and inspected per 0290-ip-mold-rings and were found acceptable.Dhr review has been pulled and reviewed.Dhr review did not indicate any production issues while packaging/labeling the palodent v3 starter kit.Work order is the packaging work order which utilized 2 different over-molding of the springs to rings production work orders/runs in which are (b)(4) (produced 01-2022) & (b)(4) (produced 01-2022).Dhrs for each of these molding work orders have also been pulled and reviewed.Dhr review did not indicate any issues in production, with all inspections performed and deemed acceptable by the operator(s) and quality as per 0290-wi-mol-049 & 0290-ip-mold-rings.
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