Model Number 71940-01 |
Device Problem
Material Twisted/Bent (2981)
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Patient Problems
Hypoglycemia (1912); Loss of consciousness (2418)
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Event Date 06/17/2022 |
Event Type
Injury
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Manufacturer Narrative
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At this time product has not yet been returned.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.Dhrs (device history record) for the libre sensor and libre sensor kits were reviewed and the dhrs showed the libre sensor and libre sensor kits passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A customer reported a delivery issue with a replacement adc device.The replacement was originally issued due to a bent sensor tip.The customer therefore did not have a sensor to monitor glucose and experienced a loss of consciousness and received unspecified hcp treatment for diagnosis of hypoglycemia.No additional information was provided.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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Sensor (b)(6) has been returned and investigated.No physical damage was observed on the returned sensor.No blood watermark was observed at the base of the sensor tail indicating an insertion failure.No failure modes were observed upon visual inspection of the plug assembly.No further investigation can be conducted for this particular complaint due to no product returned.If the partial product is returned, a physical investigation will be performed, and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A customer reported a delivery issue with a replacement adc device.The replacement was originally issued due to a bent sensor tip.The customer therefore did not have a sensor to monitor glucose and experienced a loss of consciousness and received unspecified hcp treatment for diagnosis of hypoglycemia.No additional information was provided.There was no report of death or permanent injury associated with this event.
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Search Alerts/Recalls
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