A steris service technician was onsite servicing another unit.While onsite, the user facility personnel told the technician that the washer door contacted the user's hand while trying to manually adjust an instrument that had obstructed the door, resulting in the reported event.As designed, the washer's safety bar was activated, and the washer's door raised in height upon contacting the employee's hand.The technician inspected the unit and found it to be operating according to specification, no repairs were required and the unit was returned to service.The reliance vision single-chamber washer/disinfector operator manual states (1-1), "warning - personal injury hazard: risk of pinch point between door and threshold when door opens.Keep fingers away from threshold." the operator manual further states (1-2), "warning - personal injury and/or equipment damage hazard: if an obstruction is present in the chamber door, obstruction sensor will detect obstruction and door will not close." the technician counseled the user facility personnel specifically on safe operating protocols.No additional issues have been reported.
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