Model Number ROB10013 |
Device Problems
Intermittent Continuity (1121); Connection Problem (2900)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/14/2022 |
Event Type
Injury
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Manufacturer Narrative
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Initial 30 day mdr.
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Event Description
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It was reported that, when beginning to mill the second tibia twin peg hole in a cori assisted tka surgery, a system time out error occurred.They hit continue and the real intelligence robotic drill reinitialized.As soon as the surgeon touched the bone with the burr, they received the error again.They checked that the burr was locked in, tried to burr again and received the time out again.They ensure that the long attachment was on and they hit continue again and received the time out error.After they hit continue, they went to the change burr screen to switch the long attachment.When they tried to unlock the burr they received the system timeout followed by an internal error.As there was no backup available, the procedure was completed with manual instrumentation with a 10 minutes delay.The patient was not harmed beyond the reported problem.
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Manufacturer Narrative
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H3, h6: the real intelligence robotic drill, p/n rob10013, sn: (b)(6), used for treatment was returned for evaluation.A relationship between the reported event and the device was established.Nothing was identified visually that contributed to the reported problem.A functional evaluation was performed.The reported problem was confirmed.A critical error appeared during kpc testing and a system timeout during a case.An engineering review was completed.The reported problem was confirmed.The exposure motor encoder was tested and found to be unresponsive.The most likely cause of this event is the failure of the drill exposure motor encoder.A review of manufacturing and service records indicate the device met all specifications upon release into distribution.A complaint history review for similar reported/confirmed complaints found similar events.A historical escalation event review was completed.The review determined that prior escalation actions are applicable to the scope of this complaint and further investigation into the reported failure is being conducted to determine if additional escalation actions are required.Refer to the real intelligence cori for knee arthroplasty user manual, section setting up a cori knee procedure: setting up the instruments, connecting the robotic drill for proper set up and handling.The failure mode and associated risk have been anticipated within the risk file and the documented risk level is still adequate.Per complaint details, recurrent system time-out errors occurred during the tibial twin peg hole drilling of the cori assisted tka followed by an internal error.Per the field report, a backup tray was not available, ¿so the surgeon finished the case manually¿ with a 5-10 minute surgical delay and without patient harm.It was communicated that the requested clinical documentation was not available.Patient impact beyond the reported recurrent system time-outs, internal error, and subsequent modified surgical procedure which incurred a 5-10 minute surgical delay would not be anticipated as the procedure was reportedly completed manually without patient injury.No further medical assessment could be rendered at this time.Further investigation into the reported failure is being conducted to determine if additional actions are required.The failure mode will continue to be closely monitored through complaint investigation and trended through post market surveillance activities.
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Manufacturer Narrative
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The real intelligence robotic drill, p/n (b)(6), used for treatment was returned for evaluation.A relationship between the reported event and the device was established.Nothing was identified visually that contributed to the reported problem.A functional evaluation was performed.The reported problem was confirmed.A critical error appeared during kpc testing and a system timeout during a case.An engineering review was completed.The reported problem was confirmed.The exposure motor encoder was tested and found to be unresponsive.The most likely cause of this event is associated with a failure of the drill exposure motor due to the thermo-mechanical stress induced within the motor at the encoder and electrical noise on the console error status inputs to the drill exposure motor encoder.A review of manufacturing and service records indicate the device met all specifications upon release into distribution.A complaint history review for similar reported/confirmed complaints found similar events.We have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.A historical review concluded that the lot, serial number or part number reported in this event is related to a corrective/preventive action already implemented.Refer to the real intelligence cori for knee arthroplasty user manual, section setting up a cori knee procedure: setting up the instruments, connecting the robotic drill for proper set up and handling.The failure mode and associated risk have been anticipated within the risk file and the documented risk level is still adequate.Per complaint details, recurrent system time-out errors occurred during the tibial twin peg hole drilling of the cori assisted tka followed by an internal error.Per the field report, a backup tray was not available, ¿so the surgeon finished the case manually¿ with a 5-10 minute surgical delay and without patient harm.It was communicated that the requested clinical documentation was not available.Patient impact beyond the reported recurrent system time-outs, internal error, and subsequent modified surgical procedure which incurred a 5-10 minute surgical delay would not be anticipated as the procedure was reportedly completed manually without patient injury.No further medical assessment could be rendered at this time.Continuous improvements have been made to the cori robotic drill and manufacturing processes to reduce drill disconnection error messages.These improvements consisted of: 1.A hardware update to the cori console to reduce noise on the internal electronics.2.An update to the cori system¿s software and firmware to improve the user experience when error messages are displayed.3.A hardware update to the cori drill to reduce mechanical stress on drill exposure the motor.The first two improvements are fully deployed.The third improvement is being deployed for new orders and as drills are returned for routine servicing.Also, smith+nephew is voluntarily performing a recall/field notification for the cori real intelligence robotic drill.Should any additional information be received the complaint will be reopened.The failure mode will continue to be closely monitored through complaint investigation and trended through post market surveillance activities.H10- additional information d10- concomitant medical products h11- corrected data.B2- outcomes attributed to adverse event.
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Search Alerts/Recalls
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