The manufacturer received information alleging an issue related to a cpap device's sound abatement foam.Patient alleged of having nasal/throat irritation, soreness, difficult to breath/shortness of breath and headache.Patient also alleged of having stroke and lost her sense of smell.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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The manufacturer previously received information alleging an issue related to a cpap device's sound abatement foam.Patient alleged of having nasal/throat irritation, soreness, difficult to breath/shortness of breath and headache.Patient also alleged of having stroke and lost her sense of smell.The device was returned to the manufacturer's quality product investigation laboratory for investigation.The manufacturer visually inspected the internal and external part of the device and found a hair-like particle on the top enclosure.An unknown dust contaminant was observed on the blower seal.During the investigation of the humidifier, an observation was made of an unknown black contaminant on the water tank.An unknown dust contaminant was observed on the bottom enclosure.The device was missing one of the back panel screws.A hair-like particle was observed on the heater plate cable.The device's event logs were downloaded and reviewed by manufacturer.The manufacturer found no error codes.The manufacturer used a known good power supply and power cord to confirm the device powered up, provided airflow, a known good heated tube heats, and the heater plate heats.The manufacturer concludes there was no evidence of sound abatement foam degradation/breakdown was observed in this device.Section h6 were updated in this report.
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