Model Number 720250 |
Device Problem
Unintended Deflation (4061)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 05/31/2022 |
Event Type
malfunction
|
Manufacturer Narrative
|
An investigation is currently underway.Upon completion, the results will be forwarded.
|
|
Event Description
|
The customer reported that the nurse stated the balloon emptied and came out of the patient while in use.
|
|
Manufacturer Narrative
|
The device history record (dhr) review was performed showing no abnormal process conditions were present during the manufacturing of the product that could have led to the reported condition.The dhr review showed that all acceptance criteria inspections per established sampling levels were within acceptable limits during the production process.The sample was received, and a visual inspection and functional test was performed.The balloon was inflated with water and a leak was detected in the component.The reported condition was confirmed.The root cause of this issue will be determined by the supplier and documented under a corrective and preventative action (capa).This complaint will be used for tracking and trending purposes.
|
|
Manufacturer Narrative
|
Additional information: h4 device manufacture date was added.The device history record (dhr) was reviewed, and no abnormal process conditions were present during the manufacturing of the product that could have led to the reported condition.The dhr review showed that all acceptance criteria inspections per established sampling levels were within acceptable limits during the production process.A sample analysis could not be performed because no photo or sample was available for evaluation.The complaint will be reopened if a sample is received.The reported condition could not be confirmed.The root cause of this issue will be determined by the supplier and documented under a supplier corrective and preventative action this complaint will be used for tracking and trending purposes.
|
|
Search Alerts/Recalls
|