Catalog Number 397002-001 |
Device Problems
No Apparent Adverse Event (3189); Audible Prompt/Feedback Problem (4020)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/09/2022 |
Event Type
malfunction
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Manufacturer Narrative
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The companion 2 driver will be returned to syncardia for evaluation.The results will be provided in a follow-up mdr.
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Event Description
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The customer, a (b)(6) hospital, reported that the companion 2 driver exhibited a dual compressor malfunction alarm while supporting a patient.There was no reported adverse patient impact.The customer also reported that the patient was subsequently switched to a backup driver.
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Manufacturer Narrative
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The patient date file was reviewed and did not reveal any dual compressor malfunction alarms as reported by the customer.Per the alarm log, approximately an hour prior to the driver being removed from the patient, four very low cardiac output alarms were recorded; each alarm occurrence only lasted for a few seconds at a time.It is suspected that these are the alarms that were experienced by the customer and can occur from a low cardiac output condition such as kinking of the drivelines.The driver passed all sections of functional testing, including a 48-hour observation run with no alarms.The customer-reported dual compressor malfunction alarm could not be confirmed or reproduced.The driver performed as intended with no evidence of a device malfunction.The root cause of the customer-reported dual compressor malfunction alarm could not be conclusively determined.This issue will be tracked and trended as part of the customer complaint process.Syncardia has completed its investigation and is closing this file.Comp-(b)(4).
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Search Alerts/Recalls
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