The manufacturer is reporting the following complaint after a voluntary review of all complaints (reportable or not) since 2016.This report is being filed now, after being scrutinized under a newly revised risk matrix, recently adopted after inspection.Upon initial investigation, cardioquip was unable to replicate noises described by the customer.After detailed investigation, it was determined that the pump motor start capacitor had malfunctioned.After replacing the start capacitor, the device passed inspection and the unit is fully operational.
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