It was reported that 60 bd posiflush¿ normal saline syringes had damaged/cracked barrels.The following information was provided by the initial reporter, translated from chinese: "in the hemodialysis department, when the product package was not opened, it was found that the product was bloated, damaged".
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Investigation summary: it was reported the packaging flow wrap fell off multiple units.To aid in the investigation, one photo was provided for evaluation by our quality team.The photo shows a syringe with the flow wrap opened at one end and one opened from one end to the other.Only one end is sealed.No other defects or imperfections were observed.The packaging flow wrap is considered just a dust cover.The sterile component is the solution in the syringe.A device history record review was completed for provided material number 306595, lot number 1271174.The review did not reveal any detected quality issues during the production of this lot that could have contributed to the reported defect.Based on the investigation and with the photo sample analysis the symptom reported by the customer is confirmed.Complaints received for this device and reported condition will continue to be tracked and trended.Our quality team regularly reviews the collected data for identification of emerging trends.
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