A complaint was received regarding the adc device not attaching when applied on day 1 of wear.As a result, on (b)(6) 2022, the customer had a loss of consciousness, however, regained consciousness and was capable of self-treatment for hypoglycemia.No third-party medical treatment was provided.No further information was provided.There was no report of death or permanent injury associated with this event.
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The reported product is not expected to be returned as reporter indicated the device was discarded.A valid serial number has not been provided.An extended investigation has been performed for the reported complaint, and it has been determined that there was no indication that the product did not meet specification.Clinical data was reviewed and confirmed that libre sensors continue to be safe, effective, and perform as intended in the field.A tripped trend review was conducted for the reported complaint and libre sensors; no trends were identified that would indicate any product related issues.In the event that unanticipated product is received, a physical investigation will be performed per adc's established processes and procedures and a follow-up report will be submitted upon completion of investigation.The device mfg date is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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