Model Number 71992-01 |
Device Problem
Device Alarm System (1012)
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Patient Problems
Hypoglycemia (1912); Hot Flashes/Flushes (2153); Loss of consciousness (2418); Diaphoresis (2452)
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Event Date 07/09/2022 |
Event Type
Injury
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Manufacturer Narrative
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The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.At this time, product has not yet been returned and a valid serial number has not been provided.An extended investigation has been performed for the reported complaint, and it has been determined that there was no indication that the product did not meet specification.A tripped trend review was conducted for the reported complaint and libre sensors; no trends were identified that would indicate any product related issues.The dhrs (device history review) for the libre reader were reviewed and the dhrs showed the libre reader passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.The device mfg date is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A complaint was received regarding missing the glucose alarm alert while wearing the adc device.As a result, on (b)(6) 2022, the customer experienced feeling hot and sweaty and had a loss of consciousness and was provided glucose tablets by a non-hcp for treatment.No further information was provided.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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Reader (b)(6) has been returned and investigated.Visually inspected the reader and no issues were observed.Reader did not turn on with button, strip, or usb cable insertion.Bnp-1 issue was cloned as reader does not turn on.An analysis of the glucose value graph was performed and all alarms presented were for glucose values outside of the threshold range.Therefore, issue is not confirmed.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A complaint was received regarding missing the glucose alarm alert while wearing the adc device.As a result, on 09 jul 2022, the customer experienced feeling hot and sweaty and had a loss of consciousness and was provided glucose tablets by a non-hcp for treatment.No further information was provided.There was no report of death or permanent injury associated with this event.
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Search Alerts/Recalls
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