The device history record (dhr) was reviewed, and no abnormal process conditions were present during the manufacturing of the product that could have led to the reported condition.The dhr review showed that all acceptance criteria inspections per established sampling levels were within acceptable limits during the production process.No sample was returned for evaluation.Three (3) photos were provided, and one shows the leak in the balloon.The complaint will be reopened if a sample is received.The reported condition is confirmed through the photo.This product is manufactured by a supplier.The root cause of this issue will be determined by the supplier and documented under a supplier corrective action report.This complaint will be used for tracking and trending purposes.
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