An extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Dhrs (device history record) for the fs libre sensor and fs libre sensor kit were reviewed and the dhrs showed the fs libre sensor and sensor kit passed all tests prior to release.The reported product is not expected to be returned as reporter indicated the device was discarded.Therefore, no further investigations planned.In the event that unanticipated product is received, a physical investigation will be performed per adc's established processes and procedures and a follow-up report will be submitted upon completion of investigation.All pertinent information available to abbott diabetes care has been submitted.
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A customer reported receiving high readings from the adc device.The customer experienced seizure, loss of consciousness, and fell down.The customer had contact with a healthcare professional who provided treatment of glucagon injection, ranja beverage, and pain relief for headache.There was no report of death or permanent injury associated with this event.
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