Manufacturer narrative: no device issues were reported by the customer.Bigfoot conducted a thorough investigation and there was no indication that the product did not meet specification.Data logs from the patient's unity system were reviewed and showed that the system issued low glucose alerts per specification and some alerts were acknowledged by the customer.After acknowledgement or resolution of an alert, the system re-issued low glucose alerts per specification when the customer's glucose reached the low and very low levels.Data logs also showed that the insulin recommendations issued by the system met specifications.If bigfoot learns of any new information in relation to this case, another investigation will be performed, and a follow-up report will be submitted.All pertinent information available to bigfoot has been submitted.
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