The customer observed false negative architect b-hcg results for one sample that was questioned by the physician as the patient is pregnant.The following data was provided: 22178003505a initial result was <1.2 miu/ml, repeat was <1.2 miu/ml, repeat with 1:15 dilution was <7000 miu/ml another sample was drawn and generated the same results.The patient was in the er and is around 5 weeks pregnant.The er physician was able to hear the fetal heartbeat.No impact to patient management was reported.
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The complaint investigation for false negative architect total b-hcg results included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, device history record review, and inhouse testing.Trending review did not identify any trends for the issue for the product.Device history record review did not identify any non-conformances or deviations for lot 32494ud00 and the complaint issue.Accuracy testing was completed using panels which mimic patient samples using an in-house retained kit stored at the recommended storage condition.All specifications were met indicating that the lot is performing acceptably.Labeling was reviewed and found to be adequate.Based on the available information, no systemic issue or deficiency of the architect total b-hcg, lot number 32494ud00 was identified.
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