The customer reported to olympus, during a therapeutic endoscopic retrograde cholangiopancreatography (ercp) procedure, the rotatable grasping forceps got stuck in the elevator channel lever on the evis exera ii duodenovideoscope and the elevator lever would not go down.The issue was detected when using the rotatable grasping forceps to reposition the pancreatic stent.After adjusting angle of elevator, the forceps became caught.The gastroenterologist was controlling the scope and adjusted the angle of elevator then went to advance the forceps and found the forceps could not advance or be withdrawn.The intended procedure was completed successfully with a evis exera iii gastrointestinal videoscope to reposition the pancreatic stent with the rotatable grasping forceps.No additional treatment was required.No patient injury reported.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, a definitive root cause could not be established.Although the device was not returned to the manufacturer for an evaluation , the suggested phenomenon was presumed to have been due to the following: i) rat tooth forceps, which was used in combination with the subject device during the procedure had abnormality, or the user mishandled the rat tooth forceps.Ii) since the rat tooth forceps got stuck at forceps elevator of the subject device, movement of forceps raising was hindered.Olympus will continue to monitor field performance for this device.
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