The device was not returned for analysis.A review of the lot history record revealed no manufacturing nonconformities that would have contributed to this complaint.Additionally, a review of the complaint history identified no other incidents from this lot.It was reported that force was applied to the stent delivery system (sds) during removal of the device from the anatomy.It should be noted that the xience prime instructions for use states: applying excessive force to the delivery system can potentially result in loss or damage to the stent and/or delivery system components.The investigation determined the reported difficult to advance, difficult to remove, and the subsequent treatment appear to be related to the operational context of the procedure; however, a conclusive cause for the reported difficult or delayed activation, leak / splash, and material separation could not be determined.There is no indication of a product quality issue with respect to manufacture, design, or labeling.
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