This complaint is recorded by zimmer biomet under (b)(4).Review of the most recent repair record identified the following related repair: tech confirmed the reported issue as the motor had seized during assessment.Additionally the tech found that the machined head was damaged and screws were worn, the unit was out of calibration, and the control bar was out of position.Tech replaced the motor, motor sleeve, machined head, shaft bearings, sleeve bearings, screws, and then repositioned the control bar.Tech tested the unit and returned it to service.The event is confirmed.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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