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Model Number TG85ML |
Device Problem
Contamination (1120)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/07/2022 |
Event Type
malfunction
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Event Description
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It was reported that white specks were noticed in the eye.The ophthalmic viscosurgical device (ovd) was allowed to acclimatize fully to operating room temperature.The procedure was successfully completed.There was no reported patient injury.
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Manufacturer Narrative
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The device was not returned for evaluation; therefore, a failure analysis of the complaint device cannot be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch will be filed.Attempts were made to obtain the missing information; however, no response has been received.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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Manufacturer Narrative
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Additional information: product evaluation of photo: no products were returned.2 images captured during cataract procedures were provided.Analysis of the images shows phenomena in the eye, however due to the quality of the provided images it cannot be determined whether the phenomena are foreign material, air bubbles, or lens material.No issue can be confirmed.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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Manufacturer Narrative
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Additional information: section d9: device available for evaluation? yes.Section d9: returned to manufacturer on: aug 26, 2022.Section h3: device evaluated by manufacturer¿ yes.Device evaluation: complaint sample consisted with a glass cylinder and a plunger rod attached at the bottom of it.No expellable healon solution was left in the cylinder.No other product samples were provided.Based upon the visual inspection of the returned product, there is no indication that the customer's observation is due to an issue with the healon gv pro product.Therefore, the customer's report is not confirmed by this investigation.The material finds observed by the customer were not returned for analysis.Visual & stereomicroscopic investigations have not observed any non conformity in the returned product.An examination of the photographs of the material finds in the patient's eye could indicate coring of the rubber perforation membrane during activation of the product as a possible assignable cause.The size and color of the material finds could be commensurate with coring of the rubber membrane.As the material was not returned, then this cannot be confirmed.Coring of the rubber membrane is a known issue which is found in the healon pro family risk files.Based on the information obtained, product deficiency cannot be confirmed.The observed material cannot be characterized based on provided images.Without material sample return, no further information can be obtained.Based on the information obtained, there is no indication of product malfunction or product deficiency.Johnson & johnson surgical vision will continue to monitor this type of complaints per global complaint trending.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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