This is an initial final report.This issue does not meet reportability criteria; however it is being reported to fda as the complaint was received via user report.The reported product is not expected to be returned as reporter indicated the device was discarded.Therefore, no further investigations planned.In the event that unanticipated product is received, a physical investigation will be performed per adc's established processes and procedures and a follow-up report will be submitted upon completion of investigation.The device manufacturing date is unknown.The date entered in device manufacture date is the date abbott diabetes care became aware of the event.The consumer reported issues with 3 freestyle libre sensors, all with unknown serial numbers.This report covers all 3 sensors.All pertinent information available to abbott diabetes care has been submitted.
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Abbott diabetes care received a medwatch user report in which a customer indicated they experienced issues with three adc devices.The customer indicated that a sensor was unable to connect with the meter, a sensor detached after ten days of wear, and that they observed a defective sensor applicator in which the "needle bent flat on opening." customer was contacted and confirmed that there was no adverse event or third-party intervention due to any of the reported issues.Based on the information provided, there was no report of serious injury associated with this event.
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