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Model Number N/A |
Device Problems
Tear, Rip or Hole in Device Packaging (2385); Packaging Problem (3007)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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(b)(4) visual inspection found the shrink wrap to be cut open, exposing the labeled end of the packaging.Light creasing is present near the open end where the product was removed.The pouch seal is open on one end with a portion of the material being torn away from the pouch.Sterility has been compromised.Reported event did not occur in an operating room or as part of a medical procedure; medical records are not available for review.Device history record (dhr) was reviewed for deviations and/ or anomalies with no deviations / anomalies identified.Evaluation of the device found the packaging was likely opened by the previous customer and therefore; the root caused can be attributed to transit damage.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event Description
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It was reported that a device was returned with packaging damage and the sterility barrier potentially compromised.There is no additional information.
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Search Alerts/Recalls
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