The manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer previously received information alleging visualization of particles related to a cpap device's sound abatement foam.There was no report of patient harm or injury.The device was returned to the manufacturer's service center for further evaluation.The device was evaluated.There was no mention of visual finding to the external part of the device.The internal aspect of the device was inspected.The device powered on and airflow was confirmed.The device's downloaded logs were reviewed by the manufacturer.There were 1 error found.The manufacturer concludes that they could not confirm the customer's allegation and there was no visible foam degradation. .
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In the previous follow-up report (mdr 2518422-2022-69162-1), section h10 was incorrectly captured, it has been corrected in this report to reflect the correct information.The manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer previously reported an allegation of an issue related to a cpap device's sound abatement foam.The manufacturer received information alleged to experiencing a sore throat, runny nose and a burning sensation going down the body.There was no report of serious or permanent harm or injury.There was no medical intervention required by the patient.The device was returned to the manufacturer's service center for further evaluation.The device was evaluated.There was no mention of visual findings to the external part of the device.The internal aspect of the device was inspected.The device powered on and airflow was confirmed.The device's downloaded logs were reviewed by the manufacturer.There was one error [error # 193] found.The manufacturer concludes that they could not confirm the customer's allegation and there was no visible foam degradation and unit scrapped.
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