Catalog Number 03666794001 |
Device Problem
Image Display Error/Artifact (1304)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/18/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Reporter occupation is patient/consumer.During the call, the customer indicated that all segments were present in the result field.The meter was requested to be returned for investigation.The investigation is ongoing.
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Event Description
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There was an allegation of a display issue with a coaguchek xs meter.When a test strip was inserted into the device, the screen was animated but the code number could not be seen.
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Manufacturer Narrative
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No product was returned, so further investigation was not possible.The investigation could not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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