It has been reported that water was visible inside proaqt sensor when valve is in ¿off¿ position during calibration (zeroing).No harm or clinical consequences occurred, the device was not used on a patient.Water inside the proaqt sensor indicates a leakage.A dhr review did not reveal any non-conformity or deviation from specification relevant to the reported issue.The complained product has been returned for inspection.A visual inspection could reproduce the reported problem.The most probable cause for the malfunction is seen in improper bonding of the sensor to the body during production.This phenomenon can happen as a result of insufficient quantity of glue or due to missing/asymmetrical placement of glue on both sides of the sensor.Due to the fact that the sample received was tested and leaked on the sprint device used during production, it is highly suspected this product was found unproper during production and placed by mistake in the good parts.The most probable root cause for the case is seen in a human error during production.Actions have already been implemented in production to avoid such failures.The affected sensor lot has been produced before the implementation of the actions.The trend rate is very low for similar complaints ((b)(4)).No further complaints have been received for this proaqt sensor batch.Overall, investigations indicate that the device failed to meet its specification when the event occurred.Upon the event occurrence the device was involved, but not used on a patient.The issue is further monitored in order to identify early trends.As there is no trend for this kind of issue, no additional actions will be taken.Based on this, the complaint will be closed.
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