ST PAUL CADD MEDICATION CASSETTE RESERVOIRS WITH FLOW STOP; SET, ADMINISTRATION, INTRAVASCULAR
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Device Problem
Audible Prompt/Feedback Problem (4020)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/18/2022 |
Event Type
malfunction
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Event Description
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It was reported that both pumps are not working at the moment.Patient put in a new cassette 4-5 hours ago and pump was working fine.Is now getting message -lec1310- and -no disposable pump won't run- on both pumps.Patient tried putting in new batteries and is getting same message.Tried a third time as well and one pump is giving same message, but other pump is giving message -1870-.Advised patient that is a motor time out error and pump will need to be sent back and pharmacy will replace.For other pump, advised patient to replace current cassette with a new cassette as it might be a faulty cassette.Patient was able to put in a new cassette and pump was working fine.No patient injury was reported.
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Manufacturer Narrative
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Catalog number is unknown.Udi information is unknown premarket (510k) number is unknown.No serial number was provided; therefore, device history record review could not be completed.No product sample was received; therefore, visual and functional testing could not be performed.The reported issue could not be confirmed as no product sample was received for evaluation.If the product is returned, the manufacturer will reopen this complaint for further investigation.
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