Werewolf handpieces are not working in the werewolf machine.Rep called & came in and stated the generators were working; it was the handpieces that were defective.Apparently other hospitals have complained as well.Both handpieces we opened were of different lot numbers.The error message reads, "error wand has passed its expiration date.Replace wand"; however, the wands were not out of date.Pulled all handpieces off the shelf for rep to replace them.There were no notifications from the company of potential issues with these probes.
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