Model Number 2000E |
Device Problem
Packaging Problem (3007)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/27/2022 |
Event Type
malfunction
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Manufacturer Narrative
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A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that the bd alaris smartsite needle-free valve had damaged packaging that resulted in breached sterility.The following information was provided by the initial reporter: packaging damaged when it arrived.Stated that the individual devices/packaging of devices were damaged.
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Manufacturer Narrative
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H.6.Investigation summary: a complaint of packaging coming damaged was received from the customer.Two boxes were returned for investigation.Through visual inspection, the customer complaint was confirmed.The packaging was bent and damaged.A device history record review for model 2000e lot number 22065389 was performed.The search showed that a total of (b)(4) in 1 lot number were built on 06jun2022.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.The manufacturing plant was notified of this defect.The root cause for this defect was determined to be issues during shipping and transporting.
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Event Description
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It was reported that the bd alaris smartsite needle-free valve had damaged packaging that resulted in breached sterility.The following information was provided by the initial reporter: packaging damaged when it arrived.Stated that the individual devices/packaging of devices were damaged.
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Search Alerts/Recalls
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