At this time, product has not yet been returned.An extended investigation has been performed for the reported complaint and determined that there was no indication that the product did not meet specification.Dhrs for the libre sensor and libre sensor kits were reviewed and the dhrs showed the libre sensor and libre sensor kits passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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A high glucose reading issue was reported with the adc device.A sensor scan of 114 mg/dl was obtained but customer not feeling well and experiencing weakness and drowsiness.The customer was treated with glucose but the customer continued to feel unwell and blood glucose test result of 33 mg/dl was obtained.The customer was provided fruit paste, 1/2 pot of honey and fruit juice by a caregiver for treatment.There was no report of death or permanent injury associated with this event.A readings comparison of sensor scan of 114 mg/dl against a built-in meter glucose result of 60 mg/dl was provided.The results when plotted on a parkes error grid fell into the "c" zone, showing the difference in values to be clinically significant.
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