A device history record (dhr) review was conducted which indicated all inspection were completed and no issues were noted during manufacture.The suspect device was returned for investigation and a visual and functional testing was performed.Physical evaluation shows wear and tear damage in the enclosure, tank cover, front cover, and line cord.The root cause to the suspect device to fail electrical testing is to faulty line cord was found.The root cause to this component failure was unable to determine.Action taken was to replace the enclosure, tank cover, front cover and the line cord; performed preventive maintenance check and testing passed.This remediation mdr was generated under protocol b10009406, as a result of warning letter cms# (b)(4).
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