Age or date of birth,weight and ethnicity: unknown/ not provided.Patient information cannot be provided due to personal data privacy legislation/policy.If implanted, give date: n/a.The ovd (ophthalmic viscoelastic device) is not an implantable device.If explanted, give date: n/a.The ovd (ophthalmic viscoelastic device) is not an implantable device; therefore, not explanted.Initial reporter telephone number: (b)(6) the device was not returned for evaluation; therefore, a failure analysis of the complaint device cannot be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch will be filed.Attempts have been made to obtain missing information; however, no definitive response has been received.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Additional information: section d9: device available for evaluation: yes.Date returned to manufacturer: 21 nov 2022.Section h3: device evaluated by manufacturer: yes.Device evaluation: a non johnson & johnson cannula was provided for evaluation and dried healon was observed at the cannula hub and tip.Although foreign material was observed in video provided by the customer, the complaint issue could not be confirmed upon evaluation.The foreign particle was not returned for evaluation/identification.The reported issue could not be confirmed.Please note that the information reported in sections d2 (common device name), h.6 (health effect -clinical code and medical device problem code) and section g.1 (manufacturer contact e-mail) is information that remains unchanged from the initial emdr report.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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