A customer reported a medical event occurred due to not receiving their replacement adc device.Initially, it was reported that the device did not turn on when the button was pressed or when the test strip was inserted.A replacement device was ordered however, the customer did not receive it, therefore, was not able to monitor their blood glucose.The customer experienced hot flashes, dizziness, tiredness, and a loss of consciousness and was administered insulin (type/dose unknown) injection by a healthcare professional.There was no report of death or permanent injury associated with this event.
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