A steris service technician arrived onsite to inspect the amsco 3052 washer/disinfector and found the unit to be operating properly.No repairs were required.While onsite, the technician was informed that at the time of the reported event the amsco 3052 washer/disinfector was jammed, and the employee was attempting to manually push the rack into the unit.The door then closed and contacted the employee's hand resulting in the reported event.The amsco 3052 washer/ disinfector operator manual states (1-2), "warning - personal injury hazard: risk of pinch point between door and upper panel.Do not push on top portion of doors; do not push on door when door is rising; do not push on door when door is jammed." "risk of pinch point between door and threshold when the door opens.Keep fingers away from threshold." the technician counseled facility personnel on proper use and operation of the washer, specifically the importance of safe operation protocols detailed in the steris operator manual.No additional issues have been reported.
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