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Model Number 560BCS |
Device Problem
Power Problem (3010)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/11/2022 |
Event Type
malfunction
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Event Description
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Medtronic received information that prior to use, during testing/maintenance, of a bio-console controller instrument, it was reported that there was no power. use of the instrument was unknown.There was no patient involvement, so no adverse effect occurred.
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Manufacturer Narrative
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Device mfg date: month and year valid only, exact date is unknown.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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Device evaluation summary: the reported no power was verified during service.The service technician disassembled the base assembly and observed that it had not be assembled correctly.After the service technician re-assembled the base display, it worked properly.The service technician found errors 38 and 39 occurred in error log file (routine errors) and error 9 and 69.This issue was resolved by clearing the error log.Preventive maintenance was performed per specifications.Conclusion: the complaint is confirmed for the bio-console instrument not powering on.The issue was verified during service, as medtronic service disassembled the base assembly and observed that it had not been assembled correctly.The issue was resolved by assembling the base display and it worked properly.Review of this instrument¿s service history record found no abnormalities during service that would cause or contribute to the reported event.Trends for issues with this instrument are reviewed at quarterly quality meetings.Correction section d udi: this field has been updated.Correction h5: this field has been updated to no.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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