The raptor grasping device subject of the reported event was not returned for evaluation.Without the return of the device for evaluation, the root cause could not be determined.The device history record was reviewed and confirmed the device was manufactured to specification.There have been no other complaints associated with this lot.Statements from the instructions for use packet include, "actuate the device by moving the slider on the handle back and forth to confirm that the grasping jaws open and close smoothly.If the unit does not function properly, or there is evidence of damage (e.G.Bends, kinks, misshapen jaws, misaligned jaws, exposed wires) do not use this product and contact your local product specialist.Do not use excessive force on the handle and do not coil the catheter outside of the endoscope.Excessive force or coiling may damage the device or damage the endoscope and may result in accidental injury to the patient or clinician.The following conditions may cause the device to function improperly: advancing the handle to the open position with too much speed or force.Attempting to pass or open the device in an extremely articulated endoscope.Attempting actuate the device in an extremely coiled position.Actuating the device when the handle is at an acute angle in relation to the sheath." a steris product specialist is scheduled to conduct in-service training with user facility personnel on the proper use and operation of the raptor grasping device on september 19, 2022.No additional issues have been reported.
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The user facility reported that during a patient procedure that included use of the raptor grasping device, the wires within the handle actuator became dislodged, and the device could not be closed.The endoscope was withdrawn, and the procedure was rescheduled for a later date.No report of injury.
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