Model Number N/A |
Device Problems
Patient-Device Incompatibility (2682); Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problems
Itching Sensation (1943); Skin Inflammation/ Irritation (4545)
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Event Type
Injury
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Manufacturer Narrative
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Zimvie complaint (b)(4).Date of event: the event occurred sometime in (b)(6) 2022.The device will not be returned for analysis; however, an investigation of the reported event is in progress.Once the investigation is complete, a supplemental medwatch 3500a will be submitted.
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Event Description
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It was reported by the patient's wife the electrode covers "make him itchy".The patient's wife confirmed that it was the covers and not the electrodes themselves.The sales representative recommended that the patient should discontinue the use of the electrode covers and just use the electrodes.Zimvie customer service contacted the patient regarding the cover patches.The patient's wife stated that the cover patches are causing the skin to itch and become red.The patient's wife described the skin getting bumpy.The patient also had skin irritation from surgical tape at that time.The doctor prescribed a cream for the skin irritation.The patient¿s wife stated that she is using the same cream for the cover patches, but she does not have the name with her.The patient was sent replacement 72r electrodes.It was later reported on aug 19, 2022, that the patient's wife stated that her husband has a little irritation from the cover patches, his skin just gets a little red.She stated that the doctor has prescribed a salve for the irritation and the patient continues to treat with the unit.No additional patient consequences have been reported.
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Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.The device not was returned to zimvie for investigation.The reported event was not verifiable after the investigation associated with skin irritation.The device history record was reviewed and no discrepancies related to the reported event were found.No physical and/or functional condition could be found after the dhr that could be considered a causal factor for the reported complaint.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly zimvie will continue to monitor for trends.
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Event Description
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It was reported by the patient's wife the electrode covers "make him itchy".The patient's wife confirmed that it was the covers and not the electrodes themselves.The sales representative recommended that the patient should discontinue the use of the electrode covers and just use the electrodes.Zimvie customer service contacted the patient regarding the cover patches.The patient's wife stated that the cover patches are causing the skin to itch and become red.The patient's wife described the skin getting bumpy.The patient also had skin irritation from surgical tape at that time.The doctor prescribed a cream for the skin irritation.The patient¿s wife stated that she is using the same cream for the cover patches, but she does not have the name with her.The patient was sent replacement 72r electrodes.It was later reported on aug 19, 2022, that the patient's wife stated that her husband has a little irritation from the cover patches, his skin just gets a little red.She stated that the doctor has prescribed a salve for the irritation and the patient continues to treat with the unit.No additional patient consequences have been reported.
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Search Alerts/Recalls
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