Catalog Number 03666794001 |
Device Problems
Image Display Error/Artifact (1304); Battery Problem (2885)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/25/2022 |
Event Type
malfunction
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Event Description
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We received an allegation of a display issue with a coaguchek xs meter.The customer was also having meter power issues.The meter powered on but the customer alleged the display was "half faded." the batteries were corroded and replaced.After replacing the batteries, the display still appeared half faded.Upon completion of a display check, the "888" in the results field looked like "666." the meter memory was accessed and the result was 1.9 inr.The customer stated half of the "1" and half of the "9" were showing on the display screen.
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Manufacturer Narrative
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Initial reporter occupation is patient/consumer.The meter was requested for investigation.
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Manufacturer Narrative
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The customer did not return any material for investigation.Without the material to investigate, a specific root cause could not be determined.
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Search Alerts/Recalls
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