Initial reporter occupation: occupation is patient/consumer.The meter and test strips were requested for investigation.The meter and test strips were provided for investigation where they were tested using retention controls.Testing results (qc range = 4.1 ¿ 6.8 inr): qc 1: 5.2 inr, qc 2: 5.1 inr, qc 3: 5.1 inr.The obtained qc values were in the allowed range of the used combination strip lot and qc lot.All measurements were without error messages.The results of 5.9 inr and 3.4 inr were observed in the meter¿s patient result memory with the incorrect date and time.The alleged result of 6.9 inr was not observed in the meter¿s patient result memory.No display issues were observed during the investigation.On a regular basis, coaguchek strips of lots currently valid in the market are tested as part of routine retention testing and results have passed the internal inspection.The investigation did not identify a product problem.The cause of the event could not be determined.
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