Model Number HL-90 |
Device Problems
Defective Alarm (1014); Insufficient Heating (1287)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/07/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Udi are unknown.No information has been provided to date.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event Description
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It was reported that there was an over tempt alarm and not going up to temperature.There has been no report of patient involvement or no observable clinical symptoms or a change in symptoms identified in the patient.
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Manufacturer Narrative
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Device evaluation: the device was returned for investigation.A visual inspection and functional test were performed.Visual inspection found the device was missing the drain cap.Error was found in the device ehl (event history log) multiple times.The customer stated problem was duplicated.No problem was found with the device.The cause of the reported problem could not be determined.A dhr (device history review) was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.No causes or potential causes of the customer reported problem were found during the review of service and repair records.
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Search Alerts/Recalls
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