Model Number 2110 |
Device Problem
Calibration Problem (2890)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Type
malfunction
|
Manufacturer Narrative
|
Operator of device: is unknown.No information provided to date.The reported issue could not be confirmed as no product sample was received for evaluation.If the product is returned, the manufacturer will reopen this complaint for further investigation.
|
|
Event Description
|
It was reported that the device failed calibration.No patient injury was reported.
|
|
Manufacturer Narrative
|
Other, other text: b5: describe event or problem: updated with additional information received.D10: device available for evaluation: updated.H3: device evaluated by manufacturer: updated.H6: event problem and evaluation codes: updated.H10: a sample has been received by manufacturing and investigation, including root cause analysis, is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available., corrected data: d4: correction: model number: 2110.
|
|
Event Description
|
Additional information was received by the manufacturer on 28-sept-2022 via email and attached in the complaint object: all issues with these devices were found during testing at our facility.No patient involvement was indicated to me, or our technician, at the time the pumps were received at our facility for repair and recertification.
|
|
Manufacturer Narrative
|
Other, other text: h6: event problem and evaluation codes: updated.H3: device evaluated by manufacturer: updated.H10: device evaluation: the device was returned for investigation.Visual inspection and functional tests were performed.The customer reported problem was not related to any previous repair.Visual inspection of the device found tamper seal missing.There was no evidence of the error found in the event history log.The customer reported problem failed calibration was verified.Performing the functional test, the downstream sensor was found stuck in the manufacturing utility mode and was unable to calibrate.The inoperable downstream occlusion sensor was the cause of the reported problem.It was recommended replacing the downstream occlusion sensor as corrective action.The root cause of the reported problem was unknown.Review the device history record for job 4233214.There was an issue with the downstream occlusion with the downstream occlusion flex not being plugged in which should not have resulted in this complaint and there was no indication of a manufacturing defect during the investigation.Service history review identified this device has not been in for service previously.
|
|
Search Alerts/Recalls
|