B3: date of event: no date provided, used the first date in the month of the aware date.Device evaluated by mfr: the product was returned to boston scientific for analysis.Returned product consisted of a trueselect 155cm microcatheter.The device was returned partially in the shipping hoop.The hub was detached 5.4cm from the hub when received from the customer site.The shipping hoop was hydrated, and the device was removed with no issues.There is evidence the device was used contrary to product labeling per the instructions for use (ifu).The ifu states: before removing the microcatheter from the carrier hoop, flush the carrier hoop with heparinized saline or regular saline to activate the hydrophilic coating and aid in removal.The y-connector fitting attached to the carrier hoop may be used to facilitate flushing.Once the product is hydrated, do not allow it to dry.Detach the microcatheter hub from the angled clip, and gently withdraw the microcatheter, looping if necessary.Do not force the microcatheter from the carrier hoop.If resistance is felt during removal, re-flush the carrier hoop with heparinized saline or regular saline.Do not reinsert the product into the carrier hoop.
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