Other, other text: d10: device available for evaluation: updated.H3: device evaluated by manufacturer: updated.H6: event problem and evaluation codes: updated.H10: device evaluation: a sample was returned to manufacturing for investigation.Visual inspection and functional testing were performed.Visual inspection of the returned device confirmed that the tamper seal was missing upon receipt, there was no physical damage or issues noted.No error code was found in the ehl (event history log).The customer reported issue was not duplicated during the investigation as, after running three accuracy tests, the pump was found to be within manufacturing specifications.Root cause of the reported issue is unknown as there was no problem found.No actions or repair was needed.The product is beyond a year from the manufacture date and there was no indication of a manufacturing defect during the investigation, so a device history record dhr review was not performed.Service history review identified this device has not been in for service previously.
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