Qn# (b)(4).Per dhr the product hemolok ml clips 6/cart 84/box lot# 73j2100172 was manufactured on 09/07/2021 a total of (b)(4) pieces.Lot was released on 09/24/2021.Dhr investigation did not show issues related to complaint.The customer returned one cartridge with four clips remaining of 544230 hemolok ml clips 6/cart 84/box for investigation.Biological material and slight scrape marks were observed on the top of the returned cartridge.Additionally, a clip fragment was discovered on the bottom of the returned cartridge.No other defects or anomalies were observed.According to r & d, the observed damage to the clip fragment is consistent with excessive force during loading of the clip or with using damaged appliers.Reference attached file (b)(4) for investigation.Functional inspection was performed on the returned clips.A lab inventory clip applier was used.All clips were able to properly load into the jaws of the applier and were successfully applied to over-stressed surgical tubing without falling from the applier or d etaching.No functional issues were found with the returned clips.Reference the ifu for this product, l02425, was reviewed as a part of this complaint investigation.The ifu states, "always check the alignment of the applier jaws before use.When closed, jaw tips should be directly aligned and not offset.Alignment of the jaw is critical for safe application of the clip.If this is not done, patient injury may occur.Proper maintenance, care and cleaning are necessary to ensure proper functionality." the reported complaint of "difficulty loading clip into applier" was not confirmed based upon the samples received.Upon functional inspection, all clips were able to properly load into the jaws of a lab inventory applier and were successfully applied to over-stressed surgical tubing.R & d was consulted for this complaint, and it was determined that the observed damage to the clip fragment is consistent with excessive force during loading of the clip or with using damaged appliers.Because no functional issues were found with the returned clips, the reported issue could not be confirmed.Teleflex will continue to monitor and trend on complaints of this nature.
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